1. Introduction
Thank you for your interest in our warranty card management website. Protecting your personal data is important to us. EBS Ink Jet Systeme GmbH (hereinafter “we” or “us”) is committed to safeguarding the privacy of all individuals who use our website. This privacy policy informs you about how we collect, process, and use personal data.
2. Data Controller
The data controller responsible for data processing in connection with this website is:
EBS Ink Jet Systeme GmbH
Alte Ziegelei 19-25
51588 Nümbrecht
GERMANY
E-mail: mail@ebs-inkjet.de
Phone: 02293 9390
3. Collection and Processing of Personal Data
When using our warranty card management website, we collect and process the following personal data:
- First and last name
- Email address
- IP address
- Address
- Telephone number
- Information about the devices purchased from us and the end customers to whom the devices were resold.
These data are entered by the distributors into the warranty cards and are used for the management and tracking of warranty cases.
4. Purpose of Data Processing
The processing of the aforementioned personal data is carried out for the following purposes:
- Management and processing of warranty cases
- Tracking the history of the devices
- Ensuring compliance with legal and contractual obligations
- Communication with distributors and end customers
5. Legal Basis for Processing
The processing of personal data is based on Article 6(1)(b) GDPR (performance of a contract) and Article 6(1)(f) GDPR (legitimate interest). Our legitimate interest lies in the proper handling of warranty cases and ensuring smooth communication.
6. Data Retention
Personal data will be retained for as long as necessary to fulfill the purposes for which they were collected. After the statutory retention periods have expired, the data and the associated warranty cards will be automatically deleted from our system.
7. No Disclosure to Third Parties
Your personal data will be used exclusively within EBS Ink Jet Systeme GmbH and will not be disclosed to third parties unless this is required to fulfill legal obligations.
8. Cookies
Our website uses cookies to enhance user experience and provide certain functions. Cookies are small text files that are stored on your device and contain information about your use of our website.
- Types of Cookies: We use both temporary session cookies, which are automatically deleted after your visit, and persistent cookies, which remain on your device until you delete them.
- Purpose of Cookies: The cookies we use ensure the functionality of the website, store preferences, and analyze website usage. This helps us continuously improve our services.
- Cookie Management: You can disable the use of cookies in your browser settings at any time or delete existing cookies. Please note that disabling cookies may affect the functionality of our website.
9. Your Rights
You have the right to:
- Request access to the personal data we process about you (Article 15 GDPR),
- Request correction of inaccurate or incomplete data (Article 16 GDPR),
- Request the deletion of your data stored by us (Article 17 GDPR), provided there are no legal retention obligations,
- Request the restriction of data processing (Article 18 GDPR),
- Object to the processing of your data (Article 21 GDPR),
- Request data portability (Article 20 GDPR).
To exercise your rights, you can contact us at any time.
10. Changes to this Privacy Policy
We reserve the right to modify this privacy policy as necessary to comply with changes in legal requirements or to reflect changes in our services. The current version of the privacy policy can be viewed on our website at any time.
11. Contact
If you have any questions about the processing of your personal data or to exercise your rights, you can contact our data protection officer:
EBS Ink Jet Systeme GmbH
Anatoli Reiter
Alte Ziegelei 19-25
51588 Nümbrecht
Germany
Email: datenschutz@ebs-inkjet.de
Phone: 02293 9390
Last Updated: August 2024
This privacy policy provides an overview of the processing of your personal data in connection with the use of our warranty card management website. We thank you for the trust you place in us and assure you that we handle your data with the utmost care.
